Our Process
Our process is designed to ensure that every aspect of your mobility needs is carefully considered and addressed. From initial consultation to the final installation, we prioritize your comfort, safety, and independence.

In-Home Consult
1
We come to you. One of our team members visits your home to see the space firsthand, listen to your needs, and talk through what's realistically possible. There's no pressure and no obligation — just an honest conversation about how we can help you stay safe and independent in the home you love.
Construction Estimate
2
Based on what we learn during your consult, we put together a clear, detailed estimate — no vague numbers or hidden surprises. You'll know exactly what's included and what it will cost before you decide anything.


Contracts & Financing
3
Once you're ready to move forward, we walk you through the paperwork in plain language and help you explore financing or assistance options that may be available to you. Our goal is to make this step as stress-free as the rest of the process.
Installation
4
Our experienced crew gets to work, treating your home with the same care and respect we'd want for our own family. We keep you informed along the way and make sure the finished result fits both your needs and your daily life.

Our Quality Guarantee
At Home and Mobility Solutions, we are committed to delivering quality products and thoughtful service to our clients. We take pride in our attention to detail and dedication to customer satisfaction. Our team is here to support you every step of the way, ensuring that you receive the best mobility solutions tailored to your needs.
Frequently Asked Questions
Will health insurance policies or Medicare pay for a stair lift or a wheelchair ramp?
Unfortunately, most health insurance policies and Medicare plans will not pay for a stair lift or wheelchair ramp. They can be considered as a medically necessary piece of equipment, but unfortunately, Medicare does not mark it as an item that would directly treat a medical condition. However, there are other funding sources available such as the Veteran’s Administration (VA), Office of Vocational Rehabilitation (OVR), Center of Independent Living Centers (CIL), and CareCredit Financing with 0% interest up to 3 years if applicable.
What are the ADA requirements for a wheelchair ramp?
According to the ADA, the length of ramp should be based on a 1:12 ratio, meaning for every 1 inch of rise, there should be 1 foot in length of ramp. We follow the ADA ramp guidelines, but there may be times where a 1:10 ratio is an option if a caregiver or family member will always be assisting a wheelchair user on the ramp.
How do I know if I should have a wheelchair ramp or lift installed outside of my home?
An important factor that helps to determine whether you'll need a wheelchair ramp or lift is the amount of space that's available for installation. For a wheelchair ramp, you'll need 12” of ramp per 1” of rise, which can turn into a very long and winding ramp if the entryway is high off the ground. The other thing to consider is the mobility of the individual in need of accessible solutions. If you or your loved one cannot safely maneuver up the ramp alone, then a lift is going to be the better solution.
What if there is no electricity available for the stairlift?
Home & Mobility Solutions is a full-service construction company in addition to being your lift provider. Through an onsite evaluation before the installation, we can determine if an outlet is needed. If you want, we can arrange to install a new receptacle for you.
What if I have a door or hallway that could be blocked by a stairlift?
Options include a sliding track, manual and automatic flip up rails and zero intrusion kits. By providing a thorough in-home evaluation we can help to determine what works best for you and your family in your environment.
How long does it take to install a stairlift in my home?
A straight stairlift can be installed in a half day. A straight stairlift with a folding rail in a day. A custom curve rail in 1-2 days.
Have more questions? Give us a call and our knowledgeable staff will be happy to answer them.
